TERMS OF PURCHASE AND USE IN THE Agrento-Oro ONLINE STORE
Intro
This document (together with any document referred to herein) sets out the terms governing the use of this website
(www. argento-oro. com) and the purchase of products through this website (hereinafter the “Terms”). Please read carefully these Terms, the Cookies Policy and the Privacy Policy (both hereafter collectively referred to as the “Data Protection Policies”) before you start using this website. By using this website or placing an order through it you agree to be bound by these Terms and Data Protection Policies, so if you do not agree, you should not use this website. These Terms are subject to change. It is your responsibility to read them regularly, as the Terms in force at the time the Agreement is drawn up (as defined below) are also applicable. If you have any questions in relation to the Terms or the Data Protection Policies you can contact us on the contact phone number or the contact email. The Agreement (as defined below) may be executed, at your option, in any of the languages in which the Terms are available on this website.
2. Our Details
The sale of products through this website under the brand agrento-oro is carried out by a “Christos Agrios”, a Greek company based in I. Mela 106 VAT number: 043339100/DOU Lefkada.
3. Your Information and Your Visits to This Site
The information or personal data you provide to us is subject to processing in accordance with the Data Protection Policies. By using this website, you give your consent to the processing of said information and data and declare that all the information and data you provide us is true and accurate.
4. Your Use of Our Site
By using this website and/or placing an order through it, you undertake: a. Use the website only to submit legitimate inquiries or orders. b Do not place false or fraudulent orders. If we reasonably believe that such an order has been submitted we have the right to cancel it and inform the relevant authorities. c Provide us correctly and accurately with your e-mail address, postal address and/or other contact information. You also agree that we may use this information to contact you should this be deemed necessary (see the Privacy Protection Policy). If you don’t give us all the information we need, we can’t process your order. By placing an order through the website, you warrant that you are at least 18 years of age and have the legal capacity to enter into binding contracts.
5. How the Contract Is Formed
The information contained in these Terms and the details contained on this website do not constitute an offer to sell but an invitation for information. No contract shall be deemed to have been formed between us and you in respect of any products unless your order is expressly accepted by us. If we do not accept your order and the money has already been taken from your account, then it will be refunded in full. To place an order you will be asked to follow the purchase process and press the “Approve Payment” button. You will then receive an e-mail from us confirming receipt of your order (“Order Confirmation”). Please note that this does not mean that your order has been accepted, as this is an offer from you to us to purchase one or more products. All orders are subject to acceptance by us and such acceptance will be confirmed by sending you an e-mail confirming that the product has been dispatched (“Dispatch Confirmation”). The contract for the purchase of a product between us (“the Contract”) will only be considered concluded when we send you the Dispatch Confirmation. The Contract will only apply to the products whose shipment we have confirmed in the Shipment Confirmation. We are not obliged to supply you with any further products that may be part of your order, unless the dispatch of those products is confirmed by a separate Dispatch Confirmation.
6. Product Availability
All product orders are subject to availability. In light of this, in the event of supply difficulties or out-of-stock products, we reserve the right to inform you of similar products of equal or greater quality and value that you may order. If you do not wish to order such similar products, we will refund any amount you may have paid in full.
7. Reject Order
We reserve the right to withdraw any product from this website at any time and/or to remove or edit any material or content on this website. Although we make every effort to process all orders placed with us, exceptional circumstances may arise where we may need to decline to process an order after we have already sent you the Order Confirmation, which we reserve the right to do at any time at our sole discretion. We shall not be liable to you or any third party for the withdrawal of any products from this website, or for the removal or editing of any material or content on the website or for refusing to process or accept an order after we have sent you the Confirmation. Order.
8. Delivery
Subject to the provisions of clause 6 above regarding product availability and subject to exceptional circumstances, we will make every effort to complete your order for the product(s) listed on Dispatch Confirmation by the delivery date specified in the Dispatch Confirmation or, if no delivery date is specified, within the estimated time period displayed when choosing a payment method. However, delays may occur in cases such as adapting the products to the customer’s requirements, depending on the delivery area or in unforeseen circumstances. For the purposes of these Terms, “delivery” shall be deemed to have taken place or the order shall be deemed to have been delivered when you or a third party designated by you, other than the carrier, has obtained physical possession or control of the products, the which will be evidenced by the signature of the proof of receipt of the order at the agreed delivery address.
9. Failure to Deliver
If it becomes impossible for us to deliver your order to you, it will remain in the carrier’s store for approximately seven working days – depending on the region. After this period of time, if the order in question has not yet been delivered for reasons not attributable to us, we will consider that you wish to cancel the Contract and the Contract will considered expired. As a result of the termination of the Contract, we will return to you any payment we received from you, in the way you make the payment in our online store, but after you bear the cost of transport and shipping to you and return to us.
10. Transfer of Risk and Ownership of Products
Liability for the products passes to you once you or a third party designated by you, other than the carrier, has acquired physical possession or control of the products. Ownership of the products passes to you either on our receipt in full of all sums due in respect of the products, including delivery charges, or on delivery (as set out in condition 8 above) if this takes place later from collection.
11. Price and Payment
The price of each product will be that set out at all times on our website, except in cases of obvious error. We always take care to ensure that all prices on the website are accurate, however errors may occur. If we discover an error in the price of any product you have ordered, we will notify you as soon as possible and give you the option to reconfirm the order at the corrected correct price or cancel it. If we are unable to contact you, we will treat your order as canceled and refund you in full any amount you have paid. We are not obliged to supply you with any product at the incorrect lower price (even if we have sent you the Dispatch Confirmation) where the error in price is obvious and undisputed and can reasonably be recognized by you as an incorrect price. The prices on our website include F. Pi But not shipping costs, which are added to the total price as shown in the Shopping/Delivery Costs Guide, the content of which forms an integral part of these Terms. Prices may change at any time, however, subject to what is specifically stated immediately above, any changes will not affect orders that have already been shipped to you.
12. Cost of Shipping the Products
Greece:
For orders over 60 euros shipping is free.
For orders below 60 euros, the shipping cost is 4.20 euros for all shipments within Greece with General Post, except for shipments to hard-to-reach areas where shipments are made with ELTA.
Europe and rest of the world:
Shipping is done with ELTA and the charge is made according to the country and the weight of the products of the order as applicable in their price list.
In any case you are informed by agrento-oro. gr before completing your order.
13. Order Confirmation
Once you have selected all the products you wish to buy, they will be added to your shopping cart and the next step is to proceed with the order and pay. To do this, you must follow the steps of the purchase process, completing or verifying the information requested at each step. Also, if you are a registered user, the file with all your orders is available in the “My Account” field. Payment can be made by Visa, Mastercard and American Express credit cards, by debit card, by PayPal with cash on delivery and by bank deposit. To minimize the possibility of unauthorized access, your card details will be encrypted. Your card will only be charged once your order has been dispatched for delivery from our warehouses. If payment is made via PayPal, the amount will be charged upon confirmation of your order. The moment you press the “Approve Payment” button you confirm that the credit card belongs to you. Credit cards are subject to validity and approval checks by your card issuer. If your card issuer does not authorize payment, we shall not be liable for any delay or non-delivery and we shall not be able to enter into a Contract with you.
14. Payment Methods
Payment can be made by Visa, Mastercard and American Express credit cards, by debit card, by PayPal with cash on delivery and by bank deposit.
If you have chosen payment with your credit / debit card, our website will refer you to the secure form for filling in your card details. Transactions are made through VIVA.
By deposit to a bank account within 2 working days from the date of the online order. The bank account where you can deposit the money is:
Eurobank
IBAN: GR3502604510000220200566123
Account Beneficiary: ANGELOU MARIA NIKITAS
If you wish to make the deposit in another bank, please do not hesitate to call us at +302241028380, or send us an email at sales@agrento – oro. gr, either contact us through what’s up or by phone.
Then please send the proof of deposit via e-mail to sales@agrento- oro. gr. As a reason for payment to the bank you should always give your full name and order number.
15. Return Policy
Legal Right of Withdrawal
If you are dealing as a consumer, you can withdraw from the Contract within 14 calendar days without giving any reason. The withdrawal period expires 14 calendar days after the day on which you or a third party designated by you, other than the carrier, acquires physical possession or control of the products, or in the case of an order with more products after 14 calendar days from the day you or a third party designated by you, other than the carrier, acquires physical possession or control of the last product. To exercise your right of withdrawal, you can either inform agrento-oro by calling our phone, or sales @agrento-oro. gr for your decision to withdraw from this Agreement in an express manner. If you withdraw from this Contract, we will refund you without delay and in any case within 14 days from the day we received the products in perfect condition (see par 14 – non-cancellation), all payments we have received from you, excluding delivery charges (except for any promotional free shipping periods). The refund will be made using the same payment method you used for the original transaction. In any case, you will not be charged for the first change. For each subsequent one, you will be charged the respective return cost + the cost of resending.
You are considered to have done so on time if you have sent the products before the 14 day period has passed.
You are responsible for any impairment of the value of the products as a result of such treatment that alters their nature, characteristics and functionality.
In order to accept the change, proof of purchase is required, a copy of which will be enclosed in the packaging with the product to be returned and the original packaging. Returned items must be in excellent condition with no signs of use.
IMPORTANT NOTICE | When sending your products outside the EU, please declare that there is no value in the post and mention that you are sending our products to us for return / exchange / repair. Otherwise charges may be incurred and the parcel will not be accepted.
16. Inability to Retreat
You may not withdraw from the Contract when its subject matter is any of the following products:
- When the product is tailored to the customer’s needs.
- When the product has been washed.
- When it has been used in any way.
- When he doesn’t have all his tags.
- When it is not in its original packaging.
- When the protector has been removed from the bottom of the swimsuit. adhesive. It is NECESSARY, for reasons of hygiene, that the swimwear be tried on with underwear.
- We do not accept returns on underwear bottoms for hygiene reasons.
- When the product is engraved.
Your right to withdraw from the Contract only applies to products that are returned in exactly the same condition that you received them. No refund will be given if the product has been used after opening, if the product is not in the same condition as delivered or if it has been damaged. Therefore, you must take due care of the products while they are in your possession. Please return the products using or including their original packaging, instructions and any other documents that may have accompanied the products. In any case, you must return the products together with the receipt you received upon delivery.
17. Upon withdrawal, the respective products must be returned as follows:
Courier returns: If you choose to return a product by courier, you must contact us via our online contact form on +302241028380, or by writing through our live chat channel ( live chat), or at sales@agrento-oro. gr to arrange for the product to be picked up from your home. You must return the product in the same packaging as you received it following the instructions described in the “RETURNS” section of this website.
This option does not incur any additional cost to you if this is your first return.
If you choose not to use the free return method available, you will be responsible for the return costs. Please note that if you wish to return the goods to us by any other means, we reserve the right to charge you for the direct costs we may incur in receiving the goods in this way. After we have thoroughly examined the returned product, we will let you know if you are eligible for a refund. And provided that it is within the legal deadline and that all the goods that make up the package are returned. The refund will be paid as soon as possible and in any case within 14 days from the day we receive your parcel. Refunds will always be made using the same method that was used to pay for your purchase. You are responsible for the cost and risk of returning the products to us as described above.
18. Returns of Defective Products
In the event that you consider that the product you ordered does not comply, at the time of its delivery, with the terms of the Contract, you should contact us immediately via our phone, or at sales@ agrento-oro. gr , describing the product and its defect in detail and we will give you instructions on what to do next. You can hand it over to the courier company that we will send to your home. You must return the product together with the receipt, which you received when the product was delivered. We will carefully examine the returned product and inform you by e-mail within a reasonable time if you are entitled to a refund or replacement (if applicable). The refund or replacement of the product will be made as soon as possible and, in any case, within 14 days from the day we confirm to you by e-mail that you are entitled to a refund or replacement of the defective product. In the case of defective products, the amount paid will be refunded in full, including shipping costs and any other reasonable costs incurred by you in returning the product. Your refund will be made using the same method as the payment at the time of purchase. Your legal rights under applicable law are not affected.
19. Right to cancel and return products ordered from abroad.
If you have ordered products through this website from a country other than Greece, the above for returns apply with the limitation that returns are made through the Greek post office. At the same time, we would like to inform you that you will bear the shipping costs and the return costs, with the exception of the case of defective products, where this condition does not apply.
20. Liability and Disclaimer Unless expressly stated otherwise in these Terms.
Our liability in relation to any product purchased through our website is strictly limited to the amount of the purchase price of such product. Subject to the above, our liability is neither excluded nor limited in the following cases: a. In the event of death or personal injury due to our negligence, b. In case of fraud or fraudulent misrepresentation, or c. In any case where it would be illegal or wrongful for us to exclude or limit, or to attempt to exclude or limit, our liability. Subject to the preceding paragraph and to the fullest extent permitted by law, and except as otherwise provided in these Terms, we shall not be liable for the following losses, however caused: a. Loss of income or revenue b. Loss of commercial activity c. Loss of profits or contracts d. Loss of expected savings e. Loss of data, and f. Loss of time management or working hours. Due to the open nature of this website and the possibility of errors in the storage and transmission of digital information, we do not guarantee the accuracy and security of information transmitted to or received from this website, unless otherwise expressly stated on the website. All product descriptions, information and material posted on this website are provided “as is” and without any further warranty either express or implied, except for warranties provided by law. In this light, if you are dealing as a consumer or as a user, we are obliged to deliver products that are in accordance with the Contract, taking responsibility for any lack of conformity that exists at the time of delivery. Products are deemed to be in conformity with the Contract when: a) they conform to the description and quality described by us on this website, b) they are suitable for the purposes for which products of this type are normally used, and c) have the quality and performance which is normal in products of the same kind and which can reasonably be expected. To the fullest extent permitted by law, we disclaim all warranties, except for those to consumers and users who cannot be legally excluded. What is provided in this condition does not affect your rights as a consumer or user, nor your right to withdraw from the Agreement.
21. Intellectual Property
You acknowledge and agree that all intellectual property rights, trademarks and all other intellectual property rights in and to all material and content provided as part of the website are at all times owned by us or those who provide us their license. The use of this material is permitted by you only to the extent expressly approved by us or its licensees. This does not prevent you from using this website to the extent necessary to make a copy of an order or the details of the Contract.
22. Viruses, Hacking and other Cybercrimes
You may not misuse this website by knowingly transmitting viruses, trojan horses, worms and other malicious software or other material that is malicious or technologically harmful. You may not attempt unauthorized access to this website and its server, or any other server, computer and database connected to our website. You undertake not to attack the website through a denial of service attack or through a distributed denial of service attack. Breach of this obligation may constitute a criminal offense under applicable law. Any such violation will be reported to the appropriate law enforcement authorities with whom we will cooperate in order to reveal the identity of the cyber offender. Likewise, in the event of such a violation, your right to use this website will be immediately terminated. We are not responsible for any loss or damage caused by a denial-of-service attack, viruses or other malware or technologically harmful material that may infect your computer, its components, data or any other material as a result of your use of the this website or the downloading of material contained in it or similar material of another website to which this website refers.
23. Written Communication
Applicable law requires that some of the information or updates we send you be in writing. When you use our website, you accept that communication with us will mainly be done electronically. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic form of communication and acknowledge that all contracts, notices, information and other communications we provide to you electronically comply with any legal requirement that such communication be in writing. This term does not affect your statutory rights.
24. Notifications
All notices from you to us must be submitted via our online contact form or by e-mail. Subject to condition 21 above and as otherwise provided, we have the right to notify you either by e-mail or at the postal address you gave us when you placed your order. Notice will be deemed to have been duly served and received as soon as it is posted on our website or 24 hours after sending an e-mail or three days from the date of sending any letter. Sufficient proof of delivery of any notice shall be, in the case of a letter, the fact that such letter is properly addressed, postage paid and has been delivered to the post office and, in the case of e-mail, that such e-mail has been sent to the recipient’s specified email address.
25. Transfer of Rights and Obligations
The Agreement between you and us is binding on both of us and our respective licensees and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations under it, without our prior written consent. We reserve the right to transfer, assign, charge, subcontract or otherwise dispose of a Contract, or any of our rights or obligations under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition shall not affect your statutory rights as a consumer or void, reduce or otherwise limit any express or implied warranty we may have given you.
26. Events of Force Majeure
We will not be liable or responsible for any failure to perform or delay in performing any of our obligations under a Contract caused by events beyond our reasonable control (Force Majeure Event). An event of Force Majeure is considered any act, event, inability to perform, omission or accident that is not subject to our reasonable control and specifically includes (but not limited to) the following: a. Strikes, strikes or other union actions. b Social unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (whether or not declared) or threat or preparation for war. c Fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster. d Inability to use railways, ships, aeroplanes, motor vehicles or other public or private means of transport. e Inability to use public or private telecommunications networks. f Acts, ordinances, laws, regulations or governmental restrictions. g Any strike, breakdown or accident of the ferry and postal services or other means of transport. The performance of our obligations under any Contract shall be deemed to be suspended for the duration of the Force Majeure Event and the time for the performance of our obligations shall be extended for a period equal to the duration of such period. We will use all reasonable efforts to end the Force Majeure Event or to find a solution to enable us to fulfill our obligations under the Contract despite the Force Majeure Event.
27. Waiver of Rights
If at any time during the term of a Contract we fail to seek strict performance by you of any of your obligations under the Contract or any of these terms and conditions, and/or if we fail to exercise any of the rights or remedies to which we are entitled under the contract or these Terms, this does not constitute a waiver by us of or a limitation of our said rights and remedies and does not relieve you of the obligation to comply with your said obligations. Our waiver of any individual claim does not constitute a waiver of any similar claim in the future. No waiver by us of any of these Terms or of our rights and remedies under the Contract shall be valid unless it is expressly stated to be a waiver and notified to you in writing, as set forth in the above term which refers to Notifications.
28. Partial Nullity Clause
If any competent authority determines that any of these Terms or provisions of the Agreement are invalid, illegal or unenforceable to any extent, such terms or provisions shall be severed to that extent from the remaining terms and provisions, which shall remain valid to the fullest extent permitted by law.
29. Complete Agreement
These Terms and any document expressly referred to in them constitute the entire agreement between us regarding the subject matter of each Agreement and supersede any prior written or oral agreement, understanding or arrangement between us. Both you and we acknowledge that, in entering into a Contract, neither of us has relied on any statement, undertaking or promise made by the other party or implied orally or in writing during negotiations between us prior to such Contract, except unless otherwise expressly set forth in these Terms. Neither party may exercise a remedy in respect of any misrepresentation made by the other party, whether oral or in writing, prior to the date of each Agreement (unless the misrepresentation was made with intent) and the exercise of remedies by the other party will only be permitted for any breach of the Agreement as provided in these Terms.
30. Our Right to Modify These Terms
We reserve the right to revise and amend these Terms at any time. At the time you order products from us or use this website, you are subject to our then-current policies and Terms, unless any modification of those policies, our Terms or the Privacy Policy is required by law or government authority. , in which case any changes will also apply to the orders you submitted prior to the changes.
31. Law and Jurisdiction
The use of our website as well as the Contracts for the purchase of products through it are governed by Greek law. Any dispute arising from or related to the use of the website or the aforementioned Agreements shall be subject to the exclusive jurisdiction of the Greek courts. If you are contracting as a consumer, this clause in no way affects your statutory rights.
Privacy Protection
The COMPANY created this website with the sole purpose of serving their customers. The website agrento-oro. gr gr is simple and friendly to use while it is designed to meet the specific needs of each user. In order to best serve you, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
The processing of personal data is carried out in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR 2016/679), any more specific national and European legislation for certain sectors, the currently applicable Greek legislation on the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). The company has adapted to the GDPR framework.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the agrento-oro website. gr , the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide us during your orders on this website.
What is personal data?
Personal data is information that directly or indirectly identifies you. Indirect means in combination with other information, such as, for example, your name, postal address, email address and telephone number, or a unique device identification number.
General
The information voluntarily provided by the users of the mentioned website is used by agrento-oro. gr , in order for its users to have direct and meaningful communication with the store, to be provided with answers to specific questions they ask and finally to have their orders served and executed. Information collected by agrento-oro. gr through the website are intended to measure its traffic, determine customer requirements for more products and facilitate transactions with the company. The agrento-oro. gr does not distribute to any other organization or partner not affiliated with agrento-oro. gr the e-mail addresses, or any other information concerning its users and customers, except to direct partners in the order service process.
Information Gathering
The agrento-oro. gr designed its website so that its users can visit it without having to reveal their identity unless they choose to do so. Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email toagrento-oro. gr
Use of Information. The agrento-oro. gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to fulfill his order from agrento-oro. gr, (3) data that the user gives us in contest entries that take place from time to time, (4) data that the user gives us for activation of telephone and internet services, (5) data that the user gives us when logging in of through another platform (ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping and delivery details of an order, billing information or details about an offer you have requested. The agrento-oro. gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your location, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by agrento-oro. gr, (iv) special offers of argento-oro. gr, (v) activation of telephone or internet service, (vi) receipt of prizes after a competition draw. You have the option of choosing whether or not to receive such communications from agrento-oro. grr by sending your request via e-mail to sales@agrento-oro. gr
Access to Information. Every order fulfillment requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the identity of the customer remains strictly confidential and is checked only by the competent responsible department of agrento-oro. gr By providing your personal data, you consent to the use of this data by the employees of agrento-oro. grfor the reasons stated above. The agrento-oro. grrequires its employees and website maintainers to provide its user-clients with the level of security stated in this Privacy Statement. In no other case theagrento-oro. gr may not share your personal information with others without your prior consent, unless required to do so by legal means. Please note that under certain conditions permitted or required by law or court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of court order).
Use of personal data
We will use your personal data for the purposes as described above. We do not collect or process more or other types of personal data than is necessary to fulfill the respective purpose. We will only use personal data as set out in this privacy policy, unless you have specifically given your consent to another use of your personal data. If we intend to use your personal data that we process with your consent, for purposes other than those disclosed in that consent, we will inform you in advance and, in cases where the processing is based on your consent, we will use your personal data for a different purpose only with your permission.
Use of customer data for advertising purposes To continually improve and enhance our services, we may send you marketing emails related to our business that may be of interest to you. You can choose the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of SMS to the mobile phone number, which you have given us during your order, is done in order to inform you about the progress of your order. From the account you have created on our website, you can choose whether or not you want to receive advertising/promotional material via sms. – Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. – However, for existing customers, we may use the email address we have received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have are of interest. You may, however, object to this use at the time of collection and each time a message is sent. In order to stop receiving e-mails for marketing purposes, please follow the instructions in the e-mail you receive.
Legal obligations and legal defense We may need to use and retain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud or any other misuse of our services and systems IT. We may also use your personal data for internal and external audit requirements, information security purposes, or to protect or exercise our rights, privacy, security, property, or those of others.
Using the home page agrento-oro. gr (www. argento-oro. gr) This privacy policy also applies to the use of our website www. argento-oro. gr (“Website”), with the following privacy mechanisms and features.
Cookies
The agrento-oro. gr has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user’s computer, allowing websites such as agrento-oro. gr, to operate seamlessly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process orders, but also allow us to present you with advertising & educational content relevant to your interests and needs. You must keep in mind that cookies are absolutely necessary for the website www. argento-oro. gr
Cookies are divided into the following categories:
– Necessary Cookies. They allow the execution of basic functions of the site, such as adding products to the cart, saving products to the wishlist, online payment. Without these necessary Cookies, the smooth operation of agrento-oro is directly affected. gr, your personal navigation experience is limited as well as basic e-commerce functions are underpowered.
– Functionality cookies. These cookies remember your preferences when you browse our website, so that we can recommend the right products based on your needs, thus helping you to find what you are looking for much more easily.
– Performance cookies. Performance cookies collect information about how visitors use our website. They allow us to see which pages are visited most often, let us know if they experience any problem while navigating, etc. These cookies do not collect information that identifies the visitor as the information is aggregated and therefore anonymous. They are only used to improve the way agrento-oro works. grr
– Advertising Cookies. These cookies are used to deliver advertisements relevant to you and your interests. They are also used to send advertising or offers that are more relevant to your needs, thus reducing unwanted and irrelevant advertising messages. They also help us measure the effectiveness of our advertising campaigns.
– Cookies Analytics. They are a subset of Functionality Cookies and enable us to evaluate the effectiveness of the various functions of our website, thus continuously improving the experience we offer you.
Third suppliers, including Google, may display Company advertisements on websites, use cookies to update, optimize and display advertisements based on the user’s previous visit to the website www. argento-oro. gr
<τθ>The <τ0><τξ>agredo-term. gr may also use cookies from your previous visit to its website for remarketing.
You can opt out of such use of cookies by Google by clicking here. You can also set your browser (chrome, firefox edge, etc.) to notify you every time before a cookie is downloaded and decide whether to download it or reject it. In this case, keep in mind that you may not be able to use all of its features.
To argento-oro. gr may use Google Analytics functions for display ads (e.g. h , remarketing, Google Display Network impression reports etc). Using Ad Settings, visitors can opt out of Google Analytics for display ads and also customize Google Display Network ads. Here are the available opt-out options of Google Analytics for the web.
To argento-oro. gr complies with the Interest-Based Advertising Policy of Google AdWords and restrictions for sensitive categories and:
To agrento-oro. gr and third-party vendors, including Google, together use cookies (such as the Google Analytics cookie) to update, optimize and display ads, based on the previous visits of some users to its website, to run reports on how agrento-oro’s ads are displayed. gr, other uses of advertising services, interactions with these ad servings and advertising services related to visits to the agrento-oro website. gr The <τ0><τξ>agredo-term. gr may use data from Google’s interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.
We reserve the right to change this cookie policy at any time. Any changes to this Cookies Policy will be effective from the moment the revised Cookies Policy is available on our website.
Third-party advertisers and other businesses we work with may use their own Cookies to collect information about your activities on our website. We do not control these Cookies.
Business Transfers
In connection with any reorganization, restructuring, merger or sale or other transfer of assets (collectively “Business Transfer”), we will transfer data, including personal data, to the extent reasonable and as necessary for the Business Transfer, and under provided that the recipient agrees to respect your personal data in a manner consistent with applicable data protection laws. We will continue to ensure the confidentiality of any personal data and will inform affected subjects before the personal data becomes subject to a different privacy policy.
Processing children’s personal data
The Company will not collect or process personal data from children under the age of 16 unless parental consent has been given, in accordance with applicable local law. If we become aware that a child’s personal data has been collected in error, we will delete that data without undue delay.
Processing sensitive data
We may, in certain circumstances, process special categories of personal data about you (“sensitive data”). Sensitive data is defined as personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, genetic data, biometric data for the purpose of identifying a natural person, health or sex life or sexual orientation . For example, we may process sensitive data that you have made public. We may also process sensitive data, where appropriate, to support, exercise or defend legal claims. We may also process your sensitive data if you have freely given your prior express and separate consent, in a specific context for a specific purpose.
Correcting, Amending or Deleting Information
The agrento-oro. gr allows its users to correct, change, complete or delete data and information submitted to agrento-oro. gr If you choose to delete a piece of information, agrento-oro. gr will act to delete this information from its files immediately. For the protection and security of the user agrento-oro. grr will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems regarding the operation of the website or to make any query contact agrento-oro. gr via www. argento-oro. gr or by e-mail at sales@agrento-oro. gr Changing or correcting your personal data can also be done via agrento-oro’s registration page. gr Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you. Your Legal Rights
As a data subject you have specific legal rights regarding the personal data we collect from you. The Company will respect your rights and adequately address your concerns.
The following list contains information about your legal rights under applicable data protection laws:
o Right to withdraw consent: Where the processing of personal data is based on your consent you may withdraw this consent at any time.
o Right to rectification: You can ask us to correct your personal data. We make reasonable efforts to keep your personal data in our possession or control and used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available to us. You also have the possibility to check and correct your personal data by logging into the personal account you have at agrento-oro. gr
o Right to restriction: You can ask us to restrict the processing of your personal data if
– You question the accuracy of your personal data for the period we need to verify the accuracy, – The processing is unlawful and you request the restriction of processing instead of the deletion of your personal data, – We no longer need your personal data, but you need them to support, exercise or defend legal claims, or – You object to the processing for the period we are verifying whether our legitimate interests override yours.
o Right of access: You can ask us for information about personal data we hold about you, including information about the categories of personal data we hold or control, what it is used for, where it was collected, if not by you directly, and to whom they have been shared, as the case may be. You can obtain from us free of charge a copy of the personal data we hold about you. We reserve the right to charge a reasonable fee for any further copies you may request from us.
o Right to portability: Upon your request, we will transfer your data to another controller where this is technically possible, provided that the processing is based on your consent or is necessary for the performance of a contract. Instead of receiving a copy of your personal data, you can ask us to transfer the data to another data controller, which you indicate to us, directly.
o Right to erasure: You can ask us to erase your personal data, where – the personal data is no longer necessary in relation to the purposes for which it was collected or processed – you have the right to object to further processing of the personal data of your data and you exercise this right – the processing is based on your consent, you withdraw your consent and there is no other legal basis for processing – your personal data has been processed unlawfully unless the processing is necessary – to comply with a legal obligation, which requires processing by us – in particular for legal obligations to fulfill a duty – to support, exercise or defend legal claims.
o Right to object: You can object – at any time – to the processing of your personal data due to your particular situation, provided that the processing is not based on your consent but on our legitimate interest or on the legitimate interests of third parties. In this case we will no longer process your personal data, unless we can demonstrate compelling legitimate reasons and an overriding interest for the processing or to support, exercise or defend legal claims. If you object to the processing, please specify whether you wish to delete your personal data or restrict the processing by us.
o Right to File a Complaint: In the event of an alleged violation of applicable privacy laws, you may file a complaint with the data protection supervisory authority in the country where you live or in which the alleged violation occurred.
Please note:
o Time Period: We will try to fulfill your request within 30 days. However, the deadline may be extended for specific reasons related to your specific legal right or the complexity of your request.
o Limitation of access: In some cases we may not be able to provide access to all or some of your personal data based on statutory provisions. If we deny your request for access, we will inform you of the reason for this denial.
o Non-identification: In some cases, we may not be able to look up your personal data because of the identifiers you provide in your application. Two examples of personal data that we cannot look up when you provide your name and email address are: – data collected through browser cookies, – data collected from social networks if you have posted your comment under a pseudonym that it is not known to us.
In such cases, where we cannot identify you as the data subject, we are unable to comply with your request to exercise your legal rights as described in this article, unless you provide us with additional information that allows us to your identification.
o Exercising your legal rights: In order to exercise your legal rights, please contact us in writing by email. You can also contact our Data Protection Officer directly at sales@agrento-oro. gr
Preservation of your personal data
In general, we will delete the personal data we collect from you if it is no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period due to legal provisions.
In addition, we will not delete all of your personal data if you have asked us not to contact you in the future. For this purpose, the Company maintains files that contain information about people who do not wish to be contacted in the future (e.g. h via group e-mails). We categorize your requests as consent to store your personal data for the purposes of maintaining that particular record unless you instruct us otherwise.
Please direct questions on the subject of data protection and any requests to exercise your legal rights to the data controller at sales@agrento-oro. gr
Periodic Changes
Constantly the agrento-oro. gr expands, updates and improves its website, and related products and services, it will also update this policy. We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy. This policy will be amended from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures implemented by agrento-oro. gr
If you use this website, you accept and agree to this Privacy Statement as well as to the terms and conditions of use of the website announced through it.
Last Updated: 06/25/2021
